Refund Policy Billings Hardware & Garden Center is happy to accept your return merchandise with your original receipt of purchase, or exchange the item for you. Your refund will be made in the original form of payment. Understand that we cannot refund cash on purchases made with credit, or debit cards. Please have those cards available at time of refund. If you are not able to provide a receipt we are more than willing to create a Billings Hardware Gift Card for the amount of purchase that can be used now, or at a later date.